Policies & Procedures
What You Will Get: Guests will have full, private access to the entire unit during their stay. This includes all bedrooms, bathrooms, the kitchen, living spaces, laundry facilities, and any outdoor areas that are part of the property. You'll have everything you need for a comfortable stay. There is one locked storage area per unit that is reserved for owner use and not accessible to guests. This space is clearly marked and does not interfere with the guest experience or available living areas.
Check-in: Before check-in, you'll be provided access to a digital guidebook which includes everything you need to know about the property - from how things work inside the unit to local recommendations for food, shopping, and services. It's free and available 24/7 right on your phone, making it easy to find answers when you need them. For your convenience, the property is equipped with a keyless entry lock - no physical keys required. You'll be provided a unique access code prior to check-in, so you can arrive and depart on your own schedule.
Consumables: We provide a starter supply of essentials such as toilet paper, paper towels, shampoo, conditioner, body wash, dish detergent, and laundry detergent. Guests are responsible for purchasing additional supplies as needed throughout their stay.
Pets: One well-behaved dog or cat is welcome. No additional pet fee applies. Please keep pets off furniture and clean up after them; a limited number of waste bags are provided. For insurance reasons, we cannot accept certain dog breeds or mixes, including Rottweiler, Pit Bull-type breeds, Staffordshire Terrier, Doberman Pinscher, Akita, Alaskan Malamute, Siberian Husky, wolf-hybrid breeds, Chow Chow, Great Dane, Presa Canario, or Mastiff breeds.
Security Cameras: For guest and property safety, the home is equipped with exterior cameras. These cameras record exterior areas only and are not actively monitored except in the case of unusual activity. Guests must not tamper with, disable, or obstruct the cameras. For longer stays, guests may request access to their applicable Ring camera feed.
Communication: For fastest response, please call us at the phone number provided at booking. In an emergency, call the appropriate authorities first, then notify us.
Utilities: Included with your stay is water, sewer, trash collection, high-speed internet, electricity, gas, lawn care, and driveway snow removal. Cable is not included, but a Smart TV is provided.
Deposit Terms: A $1,000 security deposit is collected prior to check-in and held in trust. It is returned within 7–10 days after checkout, less a $250 standard cleaning fee, provided there is no excessive cleaning required or damage beyond normal wear and tear.
Rental Application: If you would like to apply for a mid-term stay, a credit and background check is required. Screening is processed through SingleKey (TransUnion, Equifax, and Nova Credit) at a cost of $44.99, paid by the applicant. If your application is approved and you are selected for the booking, this fee will be fully reimbursed. An invitation to complete the screening will be emailed to you upon request.
Lease Information: A separate lease agreement is required. Leases will be on a month-to-month basis and can be extended if the space remains available. Extensions must be agreed to in writing. Guests must provide 14 days written notice before vacating at the end of their stay. Assignment or subletting is not permitted.
Insurance: Guests must maintain liability insurance during their stay and provide proof of coverage upon request. While not mandatory, we strongly recommend obtaining contents insurance for personal belongings.